CCHP Behavioral Health - Clinical Care Manager

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Regular Supervision, Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status. 

The Central Community Health Partnership is a collaboration of five premier human service organizations in Central Massachusetts that has been selected to provide Behavioral Health Community Partner services for people with Behavioral Health Challenges. The partnership helps individuals with complex needs navigate access to services and assist in finding the right combination of services, as it can be an overwhelming task. The vision is integrated care that ensures that every member receives the right care at the right time – making good health and wellness a reality, not a dream.

The Clinical Care Manager will provide and oversee integrated care coordination and care management to individuals enrolled in the Central Community Health Partnership’s Behavioral Health Community Partners Program. They will also will supervise a team of Care Coordinators who provide integrated care management in collaboration with individuals served, community partners, medical and behavioral health providers.The Clinical Care Manager will also review and oversee the assessment and person-centered care plans for clinical appropriateness, appropriate service referral/utilization and integration across all health domains.

The schedule for this role is Monday-Friday 830a-430p with a hybrid working schedule of remote and in office.

Other Key Responsibilities:

• Work collaboratively with the CCHP Behavioral Health team and medical and behavioral health providers to coordinate clinical information for care management, coordination, care transitions, medication reconciliation and health and wellness coaching.
• Collaborate with Individuals Served, Care Coordinators, Medical and Behavioral Providers, and other members of the team in the implementation and monitoring of Integrated Treatment Plan (ITP).
• Hire and lead the care coordination/care management staff providing regular supervision, performance appraisal and professional development.
• Oversee the collection and analysis of outcomes information, annual analysis and other reporting and initiatives as required.

• Must have one of the following licensures: RN, LICSW, LMHC, LMFT,.LADC I, Licensed Psychologist, LCSW, LRC or Registered Occupational Therapist.
• Minimum five years experience working with adults with serious and persistent mental illness and substance use disorders, required.
• Minimum of two years supervisory experience, required.
• Experience with local resources, navigating medical health, behavioral health and/or substance abuse treatment systems, required.